Atera Academy

Alert Threshold Profile

Course • 3 lessons

Discover how Alerts help you proactively address potential issues before your customers notice! Learn to set up and customize alert threshold profiles to receive the right notifications for your customer’s devices.

Streamline Support: Help Desk and Ticketing

Course • 3 lessons

Enhance your help desk efficiency, response times, and customer satisfaction with Atera's integrated ticketing system. Seamlessly remote into devices, track time, and collaborate with technicians—all within a single ticket.

IT Automations: Patch Management

Course • 6 lessons

Effortlessly manage software updates, improve system stability, and increase productivity with Atera's Patch Management & IT Automations. Simplify patch distribution, automate routine tasks, and free up valuable time for your team.